Trips · Booking
From the form to a confirmed plan
Booking a trip built around people takes a few more steps than booking a seat on a bus. Each specialist has to agree to your date. This page explains the steps, what we need from you, and what happens if something changes.
Booking
The steps
- 01
Send the form
A month, how many are travelling and which trip or session interests you. That is enough to start.
- 02
We reply by email
With questions if the trip needs them, then a draft plan with each session, hotel and price line.
- 03
You adjust
Swap a hotel, drop a session, add a night. Each version is priced again in full.
- 04
We ask the specialists
We contact each person who would run a session and ask them to hold your date.
- 05
Confirmation and deposit
When they agree, we send a written confirmation and a deposit request.
- 06
Final details
Pick-up address, dietary needs, any change in party size; a final plan before you travel.
What we need at the start
- A month or dates, and whether they can move by a few days. A flexible date lets us choose the morning a workshop is actually working.
- Who is travelling — adults, children and their ages. Some sessions involve hot pans and open fires.
- The trip or session you want, or simply what interests you most: food, crafts, flowers, photography.
- Dietary needs, especially vegetarian or allergies, since cooks plan their markets around them.
- Where you start and finish — Ho Chi Minh City, Can Tho, or a hotel elsewhere in the delta.
If you have none of these yet, send what you have. A month and a number of travellers is enough.
How far ahead
Four to six weeks is comfortable for most trips. The specialists are not on call; a cook may have a family event, a boat yard may have a hull to finish. For the weeks before Tet, ask two to three months ahead — Sa Dec rooms and the growers’ time are both in demand.
Shorter notice is possible, and we will say honestly which sessions we can still confirm. Sometimes the answer is that a session is not available on your dates and another one is.
Cancellation, in plain words
A trip built around people has three kinds of cost, and the cancellation logic follows them.
- What we have already paid out. Hotel deposits under each hotel’s own rules, a cook’s ingredients bought the day before, a boat booked for a fixed morning. If you cancel after these are paid, they are not refundable to you, because they are not refundable to us. Your confirmation shows which lines become non-refundable on which date.
- A specialist’s reserved time. When a person agrees to hold a morning for you, they turn other work away. Cancel before the date shown on your confirmation and their fee is returned to you in full. After it, the fee is theirs.
- Everything else — car, guide, our planning — follows the schedule on your written quote, which returns more the earlier you cancel.
If a session is cancelled by the specialist, by weather or by river conditions, you do not pay for it. We offer a replacement session of the same kind if one exists, or refund that line.
Changes and the weather
Plans change on both sides. A change of date before confirmation costs nothing. After confirmation, we ask the same specialists for the new date; if they cannot, we offer another person in the same craft.
The delta’s rain falls mostly from May to November; Can Tho records rain on about 16 to 22 days a month from May to October. Boats run in light rain and stop for storm warnings. In October and November, riverside streets in Can Tho can flood at the highest tides; we time boat departures around the tide tables.
Sources: Wikipedia — Can Tho climate table; Ministry of Agriculture and Environment — 2025 Mekong flood outlook, 3 Oct 2025 · checked .
Children, mobility and diet
Tell us early about anything that shapes the days. Children are welcome on most sessions; hot sugar pans and charcoal grills need an adult beside them, and dawn starts are hard on small children, so we may suggest dropping one. For travellers with limited mobility, the boats have a step down from the bank and the workshops have uneven floors; we can choose sessions with fewer steps and say honestly which ones we cannot adapt.
Dietary needs matter more here than on most trips, because cooks and families plan meals around them. Vegetarian, no pork, no shellfish and allergies are all workable with notice; fish sauce and fermented fish run through delta cooking, and a cook needs a day or two to plan without them.
Visas, insurance and payment safety
Vietnam issues e-visas to citizens of all countries, applied for only on the official immigration portal; some nationalities are visa-exempt for short stays. Check your own case before you book flights.
We ask every traveller to hold travel insurance that covers medical care and cancellation. Pay only to the account shown on your written confirmation. If a message asks you to pay anywhere else, do not pay; send the form and ask us.
For prices see the pricing page; for each session’s length and group limit, the experience catalogue; for the trips, all tours.
Sources: Vietnam National Authority of Tourism — visa requirements · checked .
Common questions
Questions travellers ask most
How much is the deposit?
The deposit is stated on your written quote and confirmation. It is due only after the specialists have agreed to your dates.
Can we book a single session without a trip?
Usually not on its own, because each session needs a car, an interpreter and often a night nearby. Tell us the session you want and we will build the shortest sensible trip around it.
What if a specialist falls ill?
We replace them with someone in the same craft if we can, or refund that session. You will hear from us as soon as we know.
Do you take bookings for groups larger than six?
No. Our sessions are held in kitchens, yards and small boats where six is already a full room.
Related
Read next
Trips · Pricing
Pricing
Why our trips are priced on request, what a quote contains and what moves it.
Trips
Tours
Four private two-to-four-day delta trips, compared by sessions, drives and seasons.
Catalogue
Experiences
Every session we arrange: who runs it, duration, season, group limit and cancellation logic.
Contact
Contact
How to reach us through the form, what to include, and what happens next.
About
About
How Mekong Signature plans specialist-led delta trips, and what we do not do well.
Understand · Seasons
When to go
When to go: Tet flowers in Sa Dec, summer fruit, dry-season dawns and flood-season boat yards.
Start planning
Tell us which session or trip you have in mind
A month, how many are travelling and the session or trip that interests you are enough to start. We reply by email with questions or a draft plan that names each session by role, each hotel and every price line.