Delta trips led by people with a craft
Contact
Start with the form
The form on this page is the way to reach us. We reply by email to the address you give, first with any questions the trip needs and then with a draft plan. Here is what to include so that the first reply is useful.
Contact
How to reach us
Send the form at the bottom of this page, or on any other page of the site; they all reach the same place. The main part asks for five things: what kind of trip, your name, your email, when you plan to travel and how many are travelling. The optional part lets you add the sessions you are interested in, dietary needs and anything else.
We reply by email to the address you give. If you have not heard from us, check your spam folder; replies to a new address sometimes land there. We do not take bookings through social media or messaging apps, so a message from us will always come from the address that answered your form.
Every reply is written by a person who plans the trips, not generated from a template. That is why a first reply may come with questions rather than a price: the answer to “can we see rice paper made in July” depends on the weather that week and on which family is working, and we would rather ask than guess.
What makes the first reply useful
A first message can be short. These details, if you have them, let us skip the questions and send a draft:
- Dates or a month, and whether they can move by a few days — a flexible date lets us pick the morning a workshop is working.
- Who is travelling: adults, children and their ages.
- The trip or sessions you want: a sample trip, a single session from the catalogue, or simply “food”, “crafts”, “flowers” or “photography”.
- Dietary needs and allergies, which our cooks plan around.
- Hotel level: the most comfortable available, or simple and close to the sessions.
- Where you start and finish: Ho Chi Minh City, Can Tho or elsewhere.
If you have none of these yet, a month and a number of travellers is enough to begin.
Messages that let us reply with a draft
- “Two of us, mid-January 2027, three days. We want the Sa Dec flowers and the boat yard. A simple hotel is fine.”
- “Four adults, March, two days from Ho Chi Minh City. We cook at home and want a morning in a delta kitchen. One of us is vegetarian.”
- “One photographer and a non-photographing partner, December, four days. Can we add a fifth day for weather?”
What happens next
- We read your message and check the season, the sessions and the hotels your dates need.
- If something is unclear, we reply with questions first, by email.
- We send a draft plan: each day, each session and who runs it (by role), each hotel and room category, and a price per trip with every line shown.
- You change what you want; each version is priced again in full.
- When you are ready, we ask the specialists to hold your dates and send a written confirmation.
The how to book page covers deposits and cancellations in full, and the pricing page explains how a quote is built. If you are still choosing, start with the trips or the experience catalogue.
If your plans are not fixed yet
Many first messages are questions rather than requests: is Sa Dec worth it in March, can a vegetarian do the kitchen session, how early is early at Cai Rang. Send them. A question about a trip you are planning is a normal way to start, and the answer may save you a wasted day whether or not you travel with us.
If you are comparing us with another company, say so and send their plan if you like. We will tell you where the two differ, line by line, and which differences matter for what you want to see.
Children, access and special requests
Children are welcome on most sessions; tell us their ages and we will say which ones suit them and which we would drop. Travellers with limited mobility should know that boats have a step down from the bank and many workshops have uneven floors; we choose sessions accordingly and say plainly when one cannot be adapted.
Special requests are part of the work. A session that is not in the catalogue, a craft you have read about, a dish you want to learn: describe it in the notes field. If someone within reach of our four places does it and is willing, we will try to arrange it, and we will tell you honestly if we cannot.
Payment safety and your data
Never send card details by email. How to pay, and how to check that a payment request is really from us, is set out on your written confirmation. What the form collects and how we use it is in the privacy policy.
If a message asks you to pay to an account that is not shown on your written confirmation, do not pay. Send the form and ask us.
Common questions
Questions travellers ask most
Is there a phone number or an office?
Not on this site. Every enquiry goes through the form and we reply by email to the address you give.
Can we ask a question before we are ready to book?
Yes. If it relates to a trip you are planning — a month, a session, a place — send it through the form.
Can we ask for a session that is not in the catalogue?
Yes. Tell us what you would like to see made, grown or cooked, and we will say whether we can find someone who does it within reach of our four places.
Related
Read next
Trips · Booking
How to book
The steps from first form to confirmed plan, deposits, and what happens if plans change.
About
About
How Mekong Signature plans specialist-led delta trips, and what we do not do well.
Trips · Pricing
Pricing
Why our trips are priced on request, what a quote contains and what moves it.
Trips
Tours
Four private two-to-four-day delta trips, compared by sessions, drives and seasons.
Catalogue
Experiences
Every session we arrange: who runs it, duration, season, group limit and cancellation logic.
Mekong Delta · Private trips
Mekong Signature
Private two-to-four-day Mekong Delta trips built around cooks, makers, growers and photographers.
Start planning
Tell us which session or trip you have in mind
A month, how many are travelling and the session or trip that interests you are enough to start. We reply by email with questions or a draft plan that names each session by role, each hotel and every price line.